Do not sell or share my personal information
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
Refund Policy and Return Policy
RETURN POLICY
We ship all our jewelry in tamper evident bags. Before you open the bag, make sure the jewelry isn’t damaged, is the correct size and is what you want. Due to the nature of body jewelry, we cannot accept returns or exchanges once the bag has been opened.
NO EXCEPTIONS!
We guarantee all our jewelry for manufacturer’s defects and will replace any item as such. Contact us within 14 days to ensure a full exchange. We do not give cash back or refunds, only store credit or exchanges.
Refunds are only given if there was a mistake with your order before being sent out, like if an item sold out.
We do not refund the shipping and handling costs once an order has been sent.
If the jewelry you’re exchanging for is less than the price of your original jewelry, we’ll credit your account the difference. You are responsible for paying for sending your jewelry back unless otherwise arranged.
Once any of our gold plated designs have been worn, they are no longer eligible for exchanges.
Gem or stone settings are fragile. To ensure a long life of your jewelry, please be mindful while opening and closing the clasp. Do not bend around the gem settings; this can result in losing gem or beadwork. We are unable to repair damaged or broken jewelry after being worn.
REPAIRS
Please be aware that pieces needing repairs may be subject to a fee depending on the work required. Please also be mindful that repairs can take up to 3- 6 months. We try our best to get it to you sooner, but repairs are sent to our artisans overseas.
We do not accept returns or free repairs on pieces that have been bent, broken, or lost stones/gems due to rough wear or inadequate care. While we are happy to fix these pieces, but a fee is required.